Shipping Policy

1. Shipping time

Artsy North East ships packages Monday – Friday only. We do not ship on weekends or Bank Holidays.

2. Delivery in the United Kingdom

All the products listed on the Website can be despatched within 1-2 working days after the customer places an order. Please allow 2 -4 working days for the order to arrive.

3. Delivery Internationally

For all the international deliveries allow longer delivery times. Normally 3-7 working days depending on the type of delivery used and urgency of the order. All international orders are sent with Tracked services for further convenience. 

4. Delivery to Sweden, Norway, Finland and Denmark

Deliveries to the above countries will be dropped off at the customer’s nearest Parcel Shop. 

5. Tax and Custom Duties

Please note that it is customer’s responsibility and liability to settle custom tax charges related to international deliveries. Artsy Nort East is not responsible for paying tax charges and custom duties.

For any questions, please get in touch with us via the website’s contact form or by e-mail, at We'll reply as soon as possible.

Free UK delivery on Macrame Supplies orders over £85